Frequently Asked Questions

Q: Does Johnson Memorial Hospital accept my insurance plan?

A: Johnson Memorial accepts many different insurance plans and periodically reviews those plans. Click here for the list of currently accepted plans.

Q: Where can I get a copy of my medical records?

A: To obtain a copy of your medical records, please call the Medical Information Department at (317) 736-3573. You will be required to fill out a release of information when you pick up your records.

Q: How can I get a copy of my birth certificate/death record?

A: Call the Johnson County Health Department at (317) 736-3775. Birth Certificates and Death Records are not available through the hospital.

Q: I have a billing question. What should I do?

A: Contact the Patient Accounts Department at (317) 738-7878 or email questions to billrequest@johnsonmemorial.org.

Q: Does JMH have a gift shop?

A: The JMH Gift Shop is located on the first floor, by the outpatient services entrance. The JMH Gift Shop has a wide variety of items including flowers, cards, magazines, figurines and personal care items. Hours of Operation:
Monday – Friday 8 a.m. – 4 p.m.
Saturday – Sunday, Noon – 4 p.m.