Your Rights and Responsibilities

JMH, our patients share obligations during your time here

Breast Care Center

Being a patient at Johnson Memorial Hospital entitles you to certain rights as well as obligating you to several responsibilities.

Your Rights as a Patient

Being a patient at Johnson Memorial Hospital entitles you to certain rights as well as obligating you to several responsibilities. You are entitled to these rights regardless of sex, race, cultural, economic, educational or religious background, sexual orientation, age, handicap or the source of payment for your health care. All your rights as a health care consumer also apply to the person who may have legal responsibility to make decisions regarding your health care. The hospital and the medical staff have adopted the following statement of Patient Rights. As a patient at Johnson Memorial Hospital, the patient has:

a. The right to participate in the development and implementation of his or her plan of care;

b. Or his or her representative (as allowed under state law) has the right to make informed decisions regarding his or her care. The patient’s rights include being informed of his or her health status, being involved in care planning and treatment, and being able to request or refuse treatment. The patient’s right must not be construed as a mechanism to demand the provision of treatment or services deemed medically unnecessary or inappropriate;

c. The right to formulate advance directives and to have hospital staff and practitioners who provide care in the hospital comply with these directives, in accordance with Federal and State Patient Self-Determination Act(s);

d. The right to have a family member or representative of his or her choice and his or her own physician notified promptly of his or her admission to the hospital;

e. The right to personal privacy;

f. The right to receive care in a safe setting;

g. The right to be free from all forms of abuse or harassment;

h. The right to the confidentiality of his or her clinical records;

i. The right to access information contained in his or her clinical records within a reasonable time frame. The hospital must not frustrate the legitimate efforts of individuals to gain access to their own medical records and must actively seek to meet these requests as quickly as its record keeping system permits;

j. The right to be free from restraints of any form that are not medically necessary or are used as a means of coercion, discipline, convenience, or retaliation by staff;

k. The right to be fully informed of and to consent or refuse to participate in any unusual, experimental or research project without compromising his/her access to services;

l. The right to know the professional status of any person providing his/her care/services;

m. The right to know the reasons for any proposed change in the Professional Staff responsible for his/her care;

n. The right to know the reasons for his/her transfer either within or outside the hospital;

o. The relationship(s) of the hospital to other persons or organizations participating in the provision of his/her care;

p. The right of access to the cost, itemized when possible, of services rendered within a reasonable period of time;

q. The right to be informed of the source of the hospital’s reimbursement for his/her services and of any limitations which may be placed upon his/her care;

r. The right to be informed to have their pain treated as effectively as possible;

s. Visitation rights based on the patient’s , or designated support person’s consent to receive whom he or she designates and will be informed of any clinically necessary or reasonable restrictions or limitations on such rights;

t. The patient’s family has the right of informed consent for donation of organs and tissues.

Your Responsibilities as a Patient

The care a patient receives depends partially on the patient. Therefore, in addition to these rights, a patient has certain responsibilities as well:

  • The patient has the responsibility to provide accurate and complete information concerning present complaints, past illnesses and hospitalizations and other matters relating to his/her health.
  • The patient is responsible for making it known whether he/she clearly comprehends the course of medical treatment and what is expected of him/her.
  • The patient is responsible for following the treatment plan established by the physician, (including the instructions of nurses and other health professionals as they carry out the physician’s orders).
  • The patient is responsible for keeping appointments and for notifying the hospital or physician when unable to do so.
  • The patient is responsible for his/her actions should treatment be refused or physician’s orders not followed.
  • The patient is responsible for assuring that the financial obligations of hospital care are fulfilled as promptly as possible.
  • The patient is responsible for following hospital policies and procedures.
  • The patient is responsible for being considerate of the rights of other patients and hospital personnel.
  • The patient is responsible for being respectful of personal and hospital property.

PROCEDURE

All inpatients and observation patients are provided a copy of the Patient Handbook at time of admission, which delineates the Patient Rights and Responsibilities.

Patient Cards are available at Registration locations so that Outpatients have access to a copy of their Rights and Responsibilities. In ambulatory settings, a statement of patient’s rights is posted in a prominent place.

If questions arise or patients need further assistance with concerns or problems, the hospital staff may refer the patient to the Patient Advocacy Coordinator.

Failure to follow this policy by hospital staff may lead to disciplinary action.