Guest Services

We want your experience with Johnson Memorial Health to be comfortable and positive. We are proud to offer the following services for your hospital stay or visit. 

ATM

We have an ATM installed at Johnson Memorial Hospital in the lobby of the 1125 Building. The ATM is provided by First Merchants Bank; service fees may apply. 


Chapel/Spiritual Care

Johnson Memorial Health provides an interfaith and non-denominational chapel, located on the first floor of the main hospital. If you or your family is interested in our chaplaincy services, please contact your nurse on duty.


Communication

Your privacy is important to us. Upon admission to the hospital, if you agree to be listed in the hospital directory we will be able to tell your friends and family your room and telephone number. Please be prepared to give your nurse the name of a contact person with whom we can share additional information about your care. Other family members and friends inquiring about your condition will be directed to contact this individual. 


Dining at JMH - Willow Café 

Willow Café provides comforting food and a calm respite for our patients and guests. The café is located along the “Main Street” corridor between the 1125 and 1155 buildings. Breakfast, lunch, dinner and grab ‘n go items are served daily.

Hours
Monday - Friday: 6:30 a.m. to 6 p.m.
Saturday, Sunday, Holidays: 6:30 a.m. to 2 p.m.

Meal Times
Breakfast: 6:30 a.m. to 10 a.m.
Lunch: 11 a.m. to 2 p.m.
Dinner: 4:30 p.m. to 6 p.m.


Florists

If you would like to purchase flowers for a friend or family member staying at Johnson Memorial Hospital, visit this website to find local florists. Please note that flower deliveries will not be accepted for patients not listed in the Hospital Directory. 


Gift Shop - The Gifting Tree

The Gifting Tree sells a variety of merchandise for all ages. Proceeds from your purchases go directly to the Johnson Memorial Hospital Guild, which purchases medical equipment and comfort items for our patients. The Guild also helps provide scholarships for those pursuing health-related careers.

Items We Sell
  • Floral service, cards, stamps
  • Newborn and children's gifts
  • Clothing accessories
  • Home decor
  • Bath and beauty products
  • Snacks and drinks
    Find The Gifting Tree on Facebook.

Hotels

Here you can find local hotels, bed and breakfasts, or campground/cabin sites to stay at during your time in Johnson County. 


Internet Service

Johnson Memorial Health provides free internet access for our patients and guests. The Wi-Fi network is JMHWIFI.


Directions

Johnson Memorial Hospital is located at 1125 West Jefferson Street on the west side of historic Franklin. You can easily access us from U.S. 31, Interstate 65 or Indiana 135. 


Newspapers

Copies of the Daily Journal are available in patient units or for sale in the newspaper boxes located in the lobby of the 1125 Building and outside the Willow Café. 


Parking

Click to see the parking lots at Johnson Memorial Hospital. 


Patient and Family Advisory Council

Johnson Memorial Health believes patients and their families should be at the center of all care. The Patient and Family Advisory Council (PFAC) is a diverse group of patients and family members who meet regularly to explore and provide input on ways to improve the JMH experience and promote safer care. Click to learn more about the PFAC or submit an application. 


Patient Directory

Your privacy is important to us. Johnson Memorial Health will need your permission before releasing any information to the public. Upon admission to the hospital, if you agree to be listed in the hospital directory we will be able to tell your friends and family your room and telephone number. 


Shuttle Service

Our courtesy shuttle provides transportation between parking lots and buildings on the JMH campus. The shuttle runs 8 a.m. to 4 p.m. Monday through Friday. For a shuttle ride, call 317.736.3400 or visit one of our Guest Services desks.


Smoking, Tobacco, Vaping Use

We support Tobacco Free Johnson County. Smoking, vaping or other tobacco use is strictly prohibited while on Johnson Memorial Health grounds. As a health care institution, we recognize the hazards of tobacco use and would be happy to help you or a loved one quit. Please talk to your doctor or nurse, use these references, or call the Indiana Tobacco Quitline at 800.784.8669. 


Visitor Policies

We believe visitation is an important part of healing. Visitation rights are based on a patient’s or designated support person’s consent to receive whom he or she designates. Visitors will be informed of any restrictions or limitations on such rights.

Johnson Memorial Hospital does not restrict, limit, or otherwise deny visitation privileges on the basis of sex, race, cultural, economic, educational or religious background, sexual orientation, age, or handicap.

We ask that visitors who are ill avoid visiting in consideration and protection of our patients. Please check with nursing staff before visiting a patient or bringing in food or drinks. Any visitor who is disruptive may be asked to leave or escorted from the building. No visitors are allowed if the patient is under law enforcement surveillance. 

Find Your Way Around JMH

Let us help you find the location of your appointment or service on our hospital campus.

Go To Interactive Map

Image for Find Your Way Around JMH


Logo for Stroke Ready
Logo for Healthcare Facilities Accreditation
Logo for Emergency Care
Logo for Leapfrog
Logo for Excellence in Healthcare