Johnson Memorial Health Receives Excellence in Healthcare Awards
March 24, 2023 Author: Johnson Memorial Health
Johnson Memorial Health was recently recognized with two national Excellence in Health Awards.
PRC, a leader in the healthcare intelligence space, selected JMH’s Maternity Care Center for its 5-Star Award while the JMH Emergency Department received its 4-Star Award.
The Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement and/or physician alignment and engagement based on patient surveys.
“It is an honor to recognize Johnson Memorial Health with Excellence in Healthcare for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Johnson Memorial Health has shown its commitment to making its hospital a better place to work, a better place to practice medicine, and a better place for patients to be treated.”
“Our providers and support teams work very hard on the total patient experience. This recognition – especially in our maternity and emergency departments – means our patients, their families and our community see Johnson Memorial as a great place for care,” said JMH President/CEO Dr. David Dunkle.
The JMH Maternity Center includes state-of-the-art labor, delivery, recovery and postpartum rooms that offer patients the comfort of their own bedrooms. The center also features PAVE appointments (Pre-Admission Visit and Education) when moms delivering at Johnson Memorial Health get to meet with a Maternity Care Center nurse, complete necessary paperwork, receive educational materials and can ask questions. The center also partners with the Childbirth Academy, an online program that provides education on labor and birth, breastfeeding, post-partum care and baby safety.
The JMH Emergency Department opened a new 17,400-square-foot facility in 2020 that features more space, a new ambulance bay and a helicopter landing area. Johnson Memorial Health has a partnership with Boone County Emergency Medicine, an award-winning, physician-owned Indiana group that has earned numerous other awards - including the “Guardian of Excellence Award” for outstanding care, reduced patient wait times and high patient satisfaction scores.
Johnson Memorial Health has been awarded numerous accolades, including the PRC awards in 2022, 2020 and 2019, the 2019 Women’s Choice Award for emergency care and overall safety and Leapfrog “A” grades for patient safety.
Professional Research Consultants, Inc. (PRC) is a national healthcare market research company. For nearly 40 years, PRC has facilitated millions of interviews, delivered insightful reports and provided customized research solutions to hospitals and healthcare organizations. Services measure community perceptions, brand positions, patient experience, physician alignment and engagement, and employee engagement. PRC is also a certified vendor for government-mandated CAHPS surveys and has partnered with more than 400 communities across the US to conduct Community Health Needs Assessments.
About Johnson Memorial Health
Johnson Memorial Health is a nationally recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, which has been serving patients as the county’s only hospital since 1947.
Johnson Memorial Health provides award-winning services including cancer, cardiovascular, diabetes, maternity, orthopedic, sports medicine, pain, weight loss and wound healing care. The network also features breast care, home and occupational care and outpatient rehabilitation services. In addition to the main campus in Franklin, Johnson Memorial Health has expanded to include the Greenwood Primary Care Center, the Whiteland Primary Care Center, the Franklin Primary Care Center and the Stones Crossing Health Pavilion in the Center Grove area. JMH also is a member of the Mayo Clinic Care Network.
Jeff Dutton, Director of Marketing